Delivery & returns


Delivery times

Standard stock lines: 3-7 working days

Indented items: 10-20 working days

Custom items vary depending on what the item is or what is being done to the item. Estimated dates can be given on request.


Please also be advised that many of our courier partners are currently experiencing delays due to increases in demand. We therefore appreciate your continued understanding as we navigate through this transition period to Level 1.



We carry a range of returnable and non-returnable products.

  • Returnable products will only be accepted for credit up to 90 days from the date of purchase. The returned goods must be returned in “as new condition”. This means in the original packaging and unused condition that will enable the product to be re-sold.
  • Non-returnable products cannot be returned for credit. When ordering a non-returnable product, make sure it is suitable for your intended application.

When purchasing from the Sopersmac website, Sopers Macindoe & Banks LP will be the name shown on your bank statement.

All prices shown on Sopersmac website are in New Zealand dollars and include GST.